Proactiv Solutions

November 17. 2008 by admin.

Is it the answer to acne?

Proactiv Solutions is one of the most popular acne solutions on the market today. Although it may prevent future breakouts, I don’t think it’s the answer for those already suffering from acne.

We received a pamphlet in the mail advertising a 30 day trial of Proactiv Solutions for $19.95 + $6.95 shipping to Canada. When I phoned, the customer service rep asked if I would like to upgrade to a 60 day supply for $39.90 + $8.95 shipping.   I agreed to this and the total of $48.85 Canadian funds was charged to my credit card.

When you order Proactiv, you become a Club Member and will receive the 3-step system products every 30 or 60 days with your credit card automatically billed accordingly.

After having Proactiv’s 3-step system for about one month, we decided to order some additional products from their catalog, which has everything from hair care, moisturizers, to make up.  Since Proactiv tends to leave skin felling dry, I needed to order a moisturizer to complement the cleansing routine.  I decided to try a few other products as well, which I will review at a later date.

I did have a bit of a scafuffle with the customer service rep on the phone as she gave me my total in US funds and the catalog I had said customers from Canada would be charged Canadian funds. She said they don’t do that as they are in the United States and that is their currency. Okay fine, I succumbed to that argument and was charged in US funds.

After using the 3-step system for 7 weeks, we have not noticed any visible improvement.   I have phoned to cancel any future shipments and that was easy to do.  In the meantime, we are still looking for a solution to acne.

Proactiv gets 3 out 5 stars for good customer service.

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